SV Law COVID-19 Response
Since March, 2020, when the COVID-19 pandemic threw us all into uncharted waters, we have adapted and adjusted our ways of providing services to our clients keeping the health and safety of all our team members, all of our clients and all of our colleagues as our top priority.
For a very long time that necessarily resulted in the closing of both of our offices to the public with very limited exceptions for clients executing Wills and Powers of Attorney. This resulted in many of our team members working remotely and we made significant technological investments to ensure that we were able to continue to provide you, our community, with excellent and seamless service.
Now that vaccines have been developed and made available to the vast majority of Ontarians, we have had many of our team members return to the office with others continuing to work remotely. All of our team members who have returned to the office are required to adhere to our comprehensive COVID-19 protocols in order to keep everyone safe.
We are pleased that we now have limited capacity to accommodate client meetings in our offices. Such meetings are by appointment only and strict client meeting protocols are in place which follow all public health guidelines, including mandated face coverings, physical distancing and other requirements.
Even though our physical offices are now open for appointment only meetings, we are not yet back to life as it was before March, 2020. In that regard we continue to be able to provide you with the highest level of client service possible using meeting methods developed since that time. In that regard we continue to be able to "meet" you by telephone or video conferencing and we encourage you to share documents with us electronically. I would ask you to communicate with your firm contact to determine how the sharing of documentation can be facilitated.
Throughout this unprecedented pandemic we have strived to maintain a "business as usual" approach even though that forced all of us to adopt new ways of providing services and conducting business. As we move through the next phase of this pandemic we will continue to be here to help you every step of the way in adopting to these new ways.
Mark Muir Rodenburg, Managing Partner